Poor and rude guides at the final gate. Experience of the guides at the gate.

Hi.

I'm emailing an official complaint regarding two of your guides at the last gate of the Lemosho route. The guide is Baraka (wears... Read more a red baseball cap) and the other wears a SUP baseball cap.

On the 13th at the final gate about to sign out - Baraka/baracat took his entire Tawainese group and cut to the front of a very long line. When asked about this he was rude, arrogant and argumentative. He is a poor amabassor of your company. He refused to give his name and company, told the group not to talk to us and argued with the park ranger when he gave it to us. 

The other guide walk straight into me physically in the que, pushing passed me and made no apologies. 

I find this unacceptable of your company and will be putting this in TripAdvisor. Your company should rethink the guides you employ and how they represent your company when in the mountain. 

We climbed with Top Climber Expedition who have professional guides and are excellent. Check them out. Read less

Amazing Kili Climb - 7 day Machame Route We climbed Kilimanjaro with 1) head guide - Ringo and 2) assistant guides - Jackson, Evance and Heaven. Our 7 day trip was incredible and we scheduled the trip so... Read more that we could summit during a full moon night. I would highly recommend the Machame Route and Tanzania Joy Tours as a company. Our dream (my friends and I) of climbing Kili came true due to the support from our guides. The porters and our photographer/videographer were amazing and friendly as well. Additionally, Emmanuel (the company owner) kept in touch with us and responded to our emails in a very timely manner. Asante Sana! Read less

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Excellent Excellent !

Amazing Kilimanjaro climb with Tanzania Joy Tours.

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I planned to do it in 6 days on the marungu route but finally did it in only 5. They provided it me an additional night in the hotel (since I was not planning to be already back) and day trip. Very good service! And very good value for money! Very reactive to your requests, they will make sure you are always happy and satisfied!

Have a nice Kilimanjaro climb full of Joy ! Read less

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Kilimanjaro & Safari trip Tanzania Joy Tours We (me and my boyfriend) both did a Safari and climbed Kilimanjaro through Tanzania Joy Tours. Both were amazing and the company really did it's best to make sure we... Read more had the best holiday. For the safari we joined 4 others from 2 different companies. With the 6 of us we had a great group in the jeep and were able to see both great migration as well as the Big Five. The guide was really great and we were really happy to see that everything was organized well. We slept in tents and there was a cook with us to make sure that provided us with good food everyday.

For the Kilimanjaro we were surprised to have been with just the two of us and not join a group. However in the end it turned out to be not a problem at all since it was easier to not have to wait for others (just the 2 of us) and we came across so many people everyday during the climp and in the camps that it felt like a very social trip after all.

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Also, on forehand we were sceptical about whether we would need all the clothing that was recommended by the guide/company the day before we climbed the Kili, however we were very glad we did rend the recommended stuff because you do need it during the summit!

By the way, Machame Route 6 days is the route we did and absolutely no regrets chosing this route and amount of days.

All in all, I can definitely recommend Tanzania Joy Tours: I feel it is always better to join a local organization and this company really met the expectations and more. I can honestly say that you'll have a good value for money compared to other organizations! Read less

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An amazing experience that would last forever We went on 2 safaris, and both were amazing. I travelled with my daughter, and we both are very grateful with Clinton. I want to remark the patient, professional care... Read more and amiability since the first moment we contact with him, until the end of our trip.

The guide, the driver and the Cook were professional trained and always providing us comfort and memorable moments.

The facility that Clinton had to organize a safari from one day to another was remarkable.

We want to thanks for everything, and every moment that will last in our memories forever.

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Best adventure tour company in Tanzania I called Tanzania joy tours few days before my first trip in Tanzania and I don’t regret it.

Very professional team that supported me during my adventure to Kilimanjaro, excellent service... Read more and attractive packages.

Thanks guys for making my journey to Tanzania fantastic, I definitely recommend and would use next time for other trips. Read less

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I recommend the Joy Tours. Emmanuel is responding quick on me mail . The hotel I stay before and after the climbing is a great hotel.

Also go to the Hot Springs.

Thank you all.

Regards Olha Read less